Olympus E-M10 Mark IV not showing a picture and not taking picture with lens on

I’m a total newbie this is my first camera ever really so I’m hoping it’s just operator error. I just got this camera new and out of the box it’s just showing a black screen. When I take the lens off there is a super blurred image but light at least and it will take the blurry picture, as soon as the lens clicks on it just goes totally black and won’t shoot… any tips? I searched through this page for an answer and saw the post about the button next to the viewfinder but that didn’t work.