TraderScale refused to pay my $3,600 payout — all excuses in one email, no proof, no transparency.

I’m sharing this to warn other traders about TraderScale and their payout practices.

After completing my evaluation successfully and requesting my $3,600 payout, I received a single email listing three completely different reasons to deny it:

• “Excessive risk (adding to positions in drawdown)”
• “Toxic trading (negative risk:reward exceeding 60%)”
• “Scalping exceeding payout amount.”

All of these claims are false and unsupported.
I never exceeded any daily or overall loss limit, always used proper stop losses, and followed all their published rules.
Their so-called “toxic trading” accusation is simply an excuse — a label they use to withhold payments from traders who actually trade within the rules.

They provided no logs, no timestamps, no third-party audit — nothing to justify the denial.
Everything was sent in one message full of generic accusations.

According to their own rules, any profits from trades under two minutes can simply be removed — not used as justification to withhold the entire payout.
Still, they refused to pay me.

Given the lack of transparency and the contradictory enforcement of their own policies, I will be filing a formal complaint with the Dubai Financial Services Authority (DFSA).
I have reason to believe that this company has done this repeatedly to other traders as well.

If no satisfactory response or resolution is provided, the formal DFSA complaint will be submitted immediately, together with all supporting evidence.

Be extremely cautious before trusting this firm.
They promise fairness, but when it’s time to pay, they invent reasons to keep your profits.