r/CRM•
Bitrix24Guru

CRM talks to clients before you do - would $61/month be worth it?

Please share your opinion.

We are building apps for a CRM platform.

Our new app adds an AI assistant to the platform that communicates with incoming clients through various channels (Website, Telegram, WhatsApp, etc.), introduces the company, answers questions, and, after qualifying them, creates contacts and leads/deals in the CRM based on the qualifying information. After this, a qualified lead can be processed with a real person.

The minimum platform plan for 5 users costs $61. We don't want to charge for our application unless there's a request for further development. Connecting of a website or a Telegram bot to the platform is free.

Therefore, the entire solution will cost $61 per month.

Connecting other channels, such as WhatsApp or a personal Telegram account via a connector, will increase the cost of the solution due to the connector cost (each line costs around 40 bucks, depending on the service).

The questions are:

Is $61 per month for this functionality reasonable, too low, or too high for a small business? And who do you think would benefit most from this solution—sole proprietors, small service companies, or others?

Posted Oct 11, 2025, 7:34 PM UTC

06
Loading comments…