Made a payment arrangement for Friday but service is still disconnected?

My bill was due on the 26th and I didn’t have it since my new job pays monthly. I got a message today saying it was disconnected so I called the financial support line and asked set up an arrangement for Friday which is when I get paid.

The lady was able to do it in like 10 minutes. I got an email stating the payment was arranged and they’d charge the $10 fee for having the agent do it.

It’s been around 45 minutes since that call and my service still doesn’t seem to be reconnected. Should I just continue waiting? Kinda messed up that they can disconnect you instantly but it takes some hours (I’m assuming) to get it back.