Brilliant Cut Grinder: Delivery Taking Twice as Long?

Hi everyone,

I bought a Brilliant Cut Grinder (large two-piece model) on June 24th. The website stated an estimated delivery time of 8 to 10 weeks from purchase. Well, it’s been almost 19 weeks now, almost double the maximum time they indicated.

The worst part is that the only responses I’ve gotten from BGC are that they are delayed and can’t do anything about it. And those replies only came after I sent multiple emails; otherwise, I wouldn’t have received any explanation at all.

Honestly, I’m pretty frustrated. I want their product, but it seems ridiculous to have to wait more than twice as long without any prior notice, especially for a product that costs $140 (not including the taxes I’ll have to pay when it arrives in my country).

Is anyone else in the same situation? Is this normal with Brilliant Cut Grinder? I just wanted to know if this is standard or if I’m being taken for a ride...

Thanks in advance for any experiences or advice.