P2 portal technical issues

Hey everyone,

I recently received my P2 email with login credentials for the PR Confirmation Portal, where I’m supposed to upload my photo and confirm that I’m in Canada. However, when I sign in to the PR Portal, there’s **no option for “Confirmation of Permanent Residence” under categories, and the homepage shows **no initiated applications.

It seems like my application is not linked to my PR Portal account.

I’ve already contacted IRCC, and they told me to reach out to the technical team (the P1 email address) — I’ve sent them an email, but I’m nervous because the P2 email says I need to respond within 7 days.

Has anyone else faced this issue or experienced a similar technical error? If so, could you please share what worked for you or how you got it resolved?

Any advice would be really appreciated!