Amazon shipped the wrong item (AirPods) – need advice

So I bought AirPods from Amazon as a gift for my mom in Korea. She got the package and it’s a totally different item (Xiaomi dash cam)

Amazon told me that Apple’s return window is only 15 days, so they can’t help and told me to contact Apple directly.

Sent the wrong item and now I have to deal with Apple?

Has anyone dealt with something like this? How should I handle it? Any advice would be amazing!