I didn't receive my 100th Egg Pity

I bought over 100 Premium Safari Eggs and I didn't receive my Elephant!

I got the notification that I got the Pity for elephant but when I opened my 100th Egg, I got OXPECKER!

How do I contact the admin about this?

https://preview.redd.it/3qvcye20apyf1.png?width=1649&format=png&auto=webp&s=df64c40164cf97aa6cd701366d750f0906e9df82