MSP owner here. I’m building an open-source, self-hosted RMM. I’d love blunt feedback.

**Model**

* **Client → Site → Devices** with fast filters, saved views, import/export, and custom fields.
* Full white-label: colors, logos, login background, favicon, custom CSS, live preview.

**What’s in**

* **Endpoint patching**
* **Custom alerts** with noise controls
* **Remote execution & software deploys**: `.exe`, `.msi`, `.pkg/.dmg`, `.sh` (Win/Linux/macOS)
* **Seamless remote connect/control**, **remote shell**, **remote file browser**
* **Software inventory** \+ install/uninstall from the dashboard
* **Group Policy management**
* **User & role management** (granular RBAC), **SSO**, **advanced 2FA**, session controls
* **Email stack**: multiple SMTP/IMAP/POP, **DKIM generation**, **DNS checks**, customizable email templates & workflows
* **Backups** (S3 or local/remote), easy migrations, robust DB settings
* **Security policies**, **detailed audit logs**, **SLA compliance settings**
* **Reporting** (fully customizable)
* **Customizable notifications**
* **Billing** for clients with invoice customization/management
* **Client portal**
* **Full REST API**

**On deck**

* AD management (thinking this through)
* Ticketing + a built-for-RemoteIQ CRM

**Stack (short)**

* NestJS control plane, Next.js dashboard, Windows agent (.NET 8), WebSockets for real-time jobs/logs.

**Principles**

* Security first (least privilege, signed builds, SBOM/supply-chain checks)
* Telemetry is **opt-in** only
* UX should be fast and obvious; almost everything is customizable

**Ask**

1. Day-one **must-haves** to even trial it
2. Hard **deal-breakers** you’ve hit elsewhere
3. Small QoL wins you want (maintenance windows, alert tuning, script library patterns, etc.)

I’m aiming for “feels like *your* tool,” with speed and safety baked in. Fire away.

This RMM aims to clean up all the ugliness of other RMMs as well as include every realistic and possible feature that other RMMs lack. So if you've got any ideas, please fire away.

New Open Source RMM In Development