ebike problem

na experience nyo nadiin ba sa ebike nyo yung ganto like 1year na and half palang mula nung nabili namin to and super selan like naka ilang pagawa na kame sa ebike na to same issue 5x na namin sya napagawa 3 wheels red star and can fit 3 persons yung issue is automatic nag oopen yung panel kahit di susian kunting alog lang nag oopen sya pero ayaw mag accelerate kahit i on with key ganon padin

how to fix this galit na tito ko saken eh HAHAHAHAH