Trying to determine if my service would be useful...

I’m exploring an idea and would appreciate insight from practicing attorneys.

Concept: a behind-the-scenes support service for solo and small-firm attorneys focused on:

• Organizing and tracking case documents
• Maintaining consistent client communication (updates, follow-ups, appointment reminders)
• Providing administrative support without hiring full-time staff

Not legal work or paralegal services... strictly admin, communication, organization support to keep the firm running smoothly and clients informed. I plan to learn Clio, MyCase, and PantherPartner so that I could organize the documents to their preferences.

I'm thinking it will reduce admin overload, improve client satisfaction, and give attorneys more time for actual legal work.

Questions:

1. Is this something you'd realistically use or consider?
2. What specific tasks or pain points would matter most?
3. Red flags or reasons this wouldn't fit into your workflow?
4. Would you prefer a flat monthly service, hourly, or per-case structure?

Any feedback helps. I'm trying to validate need before investing more time and resources.