Xbox Series X (Halo Infinite Edition) Wi-Fi Connectivity Issues - NAT Type: Moderate & UPnP Not Accessible

Subject: Xbox Series X (Halo Infinite Edition) Wi-Fi Connectivity Issues - NAT Type: Moderate & UPnP Not Accessible

Dear Xbox Support Team,

I'm reaching out for help with my Xbox Series X (Halo Infinite Edition). Despite troubleshooting efforts, I'm still experiencing wi-fi connectivity issues, specifically with NAT Type: Moderate and UPnP not accessible.

I've:

• Recently upgraded my modem/router with Xfinity tech support
• Restarted and disconnected my console and router/modem
• Checked Xfinity mobile app, which shows my network services are fine
• Worked with Xfinity support, and they've confirmed my network and modem/router are functioning correctly

The issue persists, and it's specific to my Xbox Series X. Other devices on the network work fine.

Console details:

• Xbox Series X (Halo Infinite Edition)
• Firmware: Up to date
• Location: Bedroom

I've tried troubleshooting steps, but the issue remains. Could you investigate:

• Investigate and provide a solution or update to resolve the issue?
• Check if there are known issues with Xbox Series X and wi-fi connectivity?

Thanks for your help, and I look forward to hearing from you.