Spectrum contact

Hey!

Would I be allowed to call/email spectrum even though I’m not the owner of the account at my address? My father is and does not want to go back and forth with spectrum again due to poor service. We’ve had the most unstable internet for months now and have been dealing with it. I am his son and am trying to do a favor for them.

If I’m unable to contact a service rep I will confront him about it again due so