Wildman Athletica Billing - Heads Up

I am hoping W.A. can make this right. I discovered a problem with their billing, as it appears they have it set to auto renewal. This means I have been changed multiple times for the same program.

In January I purchased four months access to the "Training for Overweight - Decommissioned Individuals." The program runs four weeks and can be repeated. So four months was all I needed to learn it.

What happened was that I was billed again four months later in May and four months after that in September.

The web page does not have any phone number or email address to contact, just a chat feature where you can put in your message and contact info. The text I received pertained to the info already on the site regarding how to cancel a subscription.

Currently I do not feel whole from this situation, as I'm out $200. If I sub for four months of a program then that's the duration I want, not 12. This feels like being tricked. If I can be reimbursed or given credit for another program that would work. But to say there are no refunds then I have to give a heads up to others not to fall for the same thing I did.

Luckily I caught this today. I wanted to check out other courses, but this put a huge damper on their process for me.