Sorry I’m a newb

Just joined sip club.

Usually I just order a large iced coffee on my phone, then pick up the plastic cup at the counter.

Today I ordered a hot coffee. I assumed that I just pick up a ceramic mug where the order screens are at the front of the store so I did.

But while sitting here, I thought maybe there would be a paper cup with my name on it at the counter. So I checked and there it was.

Now i’m sitting at a table with the paper cup and ceramic mug.

What did I do wrong?

(Also, let’s say I want to drink some iced coffee and bring some out with me, am I allowed to or is that breaking the rules? What cup would I use for the iced coffee?)

Panera is like a whole new world for me. Do people really park in a booth with multiple computer screens and work here for hours?!

Ok thanks 😊