How to be a good client

Hello all,

I "took over IT" at my job in local gov. Very small. My job is manage the budget, buy equipment, and be the guy who's name and phone # is the point of contact with our MSP. This assignment changed hands a lot over the years and each person just did whatever the bare minimum was to maintain operations (which was pay the msp and buy a new desktop every once in a while), but i'm trying to actually create a system, procedure docs, policy, asset inventory etc to get our shit together.

I like to think I have good common sense with technology, but we have an MSP for good reason and I am very happy with them, their support center, and our technicians, and I imagine my role is to find the funding that allows us to carry our their recommendations.

How do I be a good client to get the most out of our MSP and have the best relationship with our people?