I got scammed by DabbaGo tiffin service

Back in September, I decided to switch my tiffin service in the Marol area. Being new to Mumbai, I searched on Google and found DabbaGo Tiffin Service, which had pretty good ratings. I placed an order, shared my address, and paid around ₹2,500. But I didn’t receive any tiffin for the first few days. I emailed their support team, but got no response. Out of frustration, I reached out to the owner on LinkedIn, explaining how their support wasn’t responding at all. Soon after, I got a call from their team saying there was an issue with the delivery guy and that my tiffin would start the next day. I received one day’s meal—and then it stopped again. After waiting for almost two weeks, I asked for a refund, but they’ve been giving me the same excuse ever since: “You’ll get your money in two days.” It’s been way longer than that, and still no refund. Even the owner isn’t responding to my LinkedIn messages anymore.

I honestly don’t know what to do next.