Pharmulous not responding to me

I recently settled on pharmulous as my maintenance pharmacy. I’ve got a stockpile til end of March, so I did the needful and emailed and messaged them (on my patient account) to provide evidence of the stockpile. They haven’t responded though - anyone also experienced this? I emailed ages ago and then when no reply, messaged them via my account at the beginning of the week. Kinda makes me feel like maybe I’ll choose someone else?