My father received a portfolio statement from Maxula Bourse — could this be a scam?

Hi everyone, My father just received a letter and a portfolio statement from Maxula Bourse (a Tunisian brokerage company). The document says he owns 181 shares of BNA Assurances, worth about 628 TND, plus a small cash balance. They also attached a yearly statement “arrêté au 31/12/2024” and asked for updated documents (KYC).

Here’s the issue: My father says he has no memory of ever buying shares or opening an account with Maxula. We’re confused and a bit worried.

My questions are:

Could this be a scam?

Do Tunisian brokers usually send yearly statements like this?

Did banks in the past automatically open investment accounts without people realizing?

Has anyone seen a similar case with Maxula.