“An error has occurred” when opening PS Store & PS Plus – tried everything
My PS4 refuses to open the PlayStation Store and PS Plus, Clicking either instantly throws: „an error has occured“
What I’ve already tried: • Connected via mobile hotspot • Manual DNS (8.8.8.8 / 8.8.4.4) • Updated system software • Rebuild database in safe mode • Restore licenses in Account Management • Cleared cache
Please help
Posted Nov 14, 2025, 6:59 PM UTC
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