Di ko na alam how to proceed

Hi Guys,

I’ve been with this BPO company for 11 years. Started from agent then promoted to TL to AM. I sent a resignation letter last July kasi ayoko na talaga sa account and my Senior Manager nirefer ako sa quality team as business process analyst. I accepted it but I would still need to support the account until end of the year. So Bale parang BPA and AM ang role ko. Maliit lang naging increase. Now, parang hindi talaga para sakin tong new role ko kasi nakakastress and I dont like the higher ups. I submitted again a resignation letter but my new Senior Manager offered me a promotion which I’m not sure kung kaya ko kasi 3 months palang ako dito sa new role ko. Tingin niyo ba dapat ko tong tanggapin or iproceed ko parin ang resigntation ko. Yes may increase pero di ko sure kung kaya pa ng mental health ko. Any advice is much appreciated.