iPad Unavailable Won’t Connect to iTunes or Apple Devices App

Question

I forgot the passcode to my iPad Pro 3rd Gen (no home button), and now it shows “iPad Unavailable” with no timer. I can get it into recovery mode, and it charges when plugged into my PC, but the computer doesn’t detect it at all. It doesn’t show up in Device Manager, iTunes, or Apple Devices. It’s an official Apple power cord that came with my Airpod Max’s.

I’m guessing it might be because I can’t tap “Trust This Computer,” but I’m locked out so I can’t do that. I know my Apple ID and password. I just can’t get the passcode to unlock it, and I need to factory reset.

I contacted Apple Support and they told me I need to go in person, which will take a long time. If anyone has ideas for getting the PC to recognize it so I can restore it, I’d really appreciate it.

Posted Dec 1, 2025, 3:14 AM UTC

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