A question about support and damaged items.
I've noticed many car packers don't seem to put that much care into how they pack items. I had one smash the bread so bad that half of it was dust when I arrived (hamburger buns.)
My last order they put something heavy on top of some pretzel-type thingies. I noticed pretzel-type thingies in my trunk and found the source. I try to report it through chat and I haven't figured out how to get a real person. It says to type "help" but there's no box to type in. Does anyone have any info on what I'm missing here and how to contact support? The lady gave me 10 in cash, she was so nice. I wanted to report it, so she got a refund and I didn't look bad, because I did nothing wrong.
Posted Dec 1, 2025, 4:01 AM UTC
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