Issue with allotment not updating

I recently reached my inhalation limit so I wasn’t allowed to buy any more carts, I then had a couple of carts I previously bought go past the 70 day mark so I should’ve been allowed to buy more. And this is reflected when I go on the OMMU website as right now it says I have 5000mg+ in my allotment. Yet every dispensary I go to says on their end they cannot dispense me anything as it says I have already reached my limit. It’s been 5 days now and this issue has not resolved itself, I tried submitting and email form, and I tried calling in which I was just forced to go in circles with an AI for 20 minutes all to get absolutely nowhere with no option to speak to anyone. Seems like nobody knows what is going on and nobody at any of the dispensaries has even seen this happen before so any advice?