I just switched over to Lucky Mobile through the $29 Black Friday deal. As I understand it, how Lucky Mobile wants you to pay for your bill is to first charge money to your account (which they call "Top Up"), and then once your bill comes in, then they will use the money in your account to pay for it.

However, when I try to add money to my account using Top Up, I am only allowed to add $10, $15, $20, $25... and so forth in five dollar increments up to $100 (with $10 being the minimum amount). There is no option to enter in a specific amount like $32.77 with the Top Up option. I have check both the the Lucky Mobile App and the desktop website. The only other option instead of using Top Up is to use Lucky Mobile's prepaid cards sold in stores. However, specfic amounts can not be added to the Lucky Mobile cards as they are only sold for $15, $20, $25, $50, and $100.

Lucky Mobile states that money in a user's account is not refundable. I do not want to have to add $30 or $40 to my account each month to pay off $29 + 13% tax for my phone bill, as this will always leave some money stuck in my Lucky Mobile account that is not refundable no matter what.

Is there anyway I can add specific amount of money to my account that I am not aware of? I have searched the Lucky Mobile FAQs, the Lucky Mobile Community Forums, and this reddit community and I could not find an answer. I have reached out to Lucky Mobile customer support chat through the Lucky Mobile App. The customer service representative instantly ended my chat the moment he connected and saw my request. 


How to add a specific amount of money to my Lucky Mobile Account in order to pay my Mobile Plan Bill?