r/CIBC•
DoorClassic2109

Cibc fraud wait times over 2hours

There was a fraud on my CIBC Adventura credit card. I tried to dispute it online but I won't let me and forces me to call the phone number. Well here I am, over 2.5 hours later and still haven't spoke to anyone. Just on hold listening to the same music over and over again. It's a significant fraud.
Does anyone know another way to have my dispute addressed?? I can't believe one of our major banks is like this. It's unacceptable. Like I'm going to have to hang up and go to work. And to just have to spend another 2 hours plus again tomorrow? My head is going to explode. Help! Advice! Vent with me... ugh! Insane.

Posted Dec 1, 2025, 8:17 PM UTC

1319
Loading comments…