r/CommercialAV•
Jaki_Shell

ClickShare/Teams issue

troubleshooting

The option within clickshare to "Share Microsoft Teams on the Room Display" no longer works.

We have 2 TVs setup, before when we click that option we could have 1 TV display the meeting view, and the other TV display whatever is being shared. Now both TVs mirror the same thing.

Firmware on the devices is up to date and the ClickShare software is on the latest version as well.

Teams is up to date also.

What is strange however is if it log into a personal Teams account(non-corp), it does work. Anyone seen this before. How would our M365 tentant have anything to do with it?

Posted Dec 1, 2025, 8:19 PM UTC

25
Loading comments…