Anyone who's done a paid meet and greet what time did yours start?

I'm trying to get an estimated time because my friend is coming from 2 hours away and needs to know what time she should take off work. (She wants to save her hours and at least work half day if possible) The venue wasn't any help they told us anywhere from as early as 2pm-an hour before the show...if it matters were going to see Tucker Wetmore its a mid size venue so standing below and seats up top.