UX Pilot’s subscription and refund practices are frustrating

I signed up for UX Pilot and was defaulted into an annual plan without clear consent. When I realized the mistake and requested a refund, I’ve been waiting 20 days with only vague replies like “we’re reviewing it.”

Now, they’re asking for extra fees for their own error. This feels like a classic dark-pattern subscription trap, taking advantage of users who aren’t paying close attention.

People deserve to know how UX Pilot handles refunds — slow, evasive, and trying to make you pay for their defaults.