r/wyzecam•
pzza6666

Doorbell pro lost connection won’t reconnect

I’ve had my wireless doorbell pro since October 2022, no problems ever with it. I also have a wired driveway camera and floodlight camera. A few days ago my wifi went out for 30 seconds, everything reconnected except for the wyze doorbell. I took it down, reset the doorbell, reset the chime and it’s just not connecting again. I reset my router and modem and still no connection. I have:

• unplugged chime, waiting 5-10 seconds, plugged back in and hit reset.

• turned off doorbell, left off for 10 seconds then turned on

• chime flashed yellow, said Bluetooth paired and ready to connect

• doorbell flashed blue

• went into app - added device - went through the adding process up to connecting to internet, chime says “pairing/connecting” and then on the app it says connection failed.

I rang the doorbell button and it rang on the doorbell and chime so I feel like everything is connecting but it’s just failing on my WiFi. Everything has been the same for the past 3 years and the other technology in my house is completely fine. I reached out to Wyze support and they just kept telling me to reset the chime, reset the doorbell and reconnect but it’s not happening.

Can anyone help with this? Am I SOL?

Posted Dec 3, 2025, 1:46 AM UTC

21
Loading comments…