Please help me recover 40k, I'm freaking out!
Hi everyone,
I need urgent help regarding a tenancy/accommodation issue with Stanza Living (biggest PG chain in India)
I moved into their property yesterday, and within just one night I developed multiple mosquito/bed bug bites, itching, and rashes.However I can't find any mosquitoes or beg bugs and I'm not sure of what's causing this problem but I'm sure it has something to do with the room/bed because I never faced this issue before yesterday and it looks like some insect bites.
But the agreement they made me sign has a 3-month minimum lock-in period, and a 30-day notice period (which they allow only after completing the 3-month minimum term). It also says the security deposit is refundable only after completing the full service term.
So basically on paper they can keep my money even if I leave in 1–2 days.
However, this hygiene issue is causing physical harm. I feel this should override the contract because they failed to provide basic hygienic living conditions promised in the agreement.
What should I do next?
I want to know:
Can I legally demand a full refund of both rent and security deposit since the room was unsafe/unhabitable?
Is there any Indian law that overrides this contract? Is this considered “deficiency of service” under Consumer Protection Act?
Does a lock-in clause still apply if the service provider breached the agreement on Day 1?
Has anyone dealt with Stanza Living for similar issues?
Posted Dec 3, 2025, 1:52 AM UTC