My CMF Watch pro 2 just freeze when it connected to bluetooth?

Hello, everyone.

I have a CMF Watch pro 2 since one year, but, recently im having a lot issues with it.

Mainly when the watch try to connect with the smartphone by the app, because it just freeze and the watch star to reboot.

of course i wrote to nothing trying finding any solution, but, the solutions that they gave me didn't work.

I have been reading the post here, and the seem topics dont have any solution to this.

I would be grateful if any have a solution to fix this, because actually the watch dont even a year old. But after this, never more nothing brand xd.

PD: I attached two video: one video in the app and other recording the watch. you can see the continuous reboot and the continuous disconnection in the app.