r/surfshark•
pdxgmr

Help! Updated Windows 11 and now can't sign in. I believe surfsharks killswitch is messing everything up

Help - Windows

Been working on this all day and can't find my exact scenario. I keep surfshark and windows updated. Got a notification to update Windows and let it run overnight. This morning went to log in and it immediately showed a screen that said "you'll need the Internet for this. It doesn't look like you're connected to the internet check your connection and try again." I am though, every other device works fine and Network is available in safe mode. Can't mess with the settings or reset it.

For some reason I suspect surfshark is starting up behind the scenes and cutting off my network. I have tried everything I have come across such as safe mode, CMD prompts, tethering to my phone etc. Tried to uninstall surfshark but you can't do that in safe mode or mess with most settings. Completely at a standstill. It's so frustrating to have everything just sitting there out of reach due to some weird bug that I can't figure out.
Please does anybody have any suggestions??

Posted Dec 4, 2025, 2:40 AM UTC

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