r/AirBnB•
rkp_07

What to do if ABB won’t remove a false, negative, and retaliatory review from a host? [Europe]

Hi,

I had this months long issue with a host making false claims. In the end Airbnb sided with me. I already attempted to remove the review twice but you only get two chances and AI (I believe) automatically rejected it. It goes completely against their regulations for the host to have left such a nasty review.

Because of the review, people will see it and think something crazy happened. All of my other reviews are positive, so sure, maybe I can ignore it, but it’s one of those things that stick out, and would make people not want to chance it. Again, I have pictures and records of this being false but how am I supposed to explain if a host just rejects the rsvp instead of asking what happened ? You know? Maybe I’m over thinking it. I’ll try another service but it just gets to me. I have this limitation now, and I travel quite often to just avoid Airbnb all together.

Any advice would be greatly appreciated.

Thanks.

Posted Dec 4, 2025, 2:45 AM UTC

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