Jiu-jitsu Academy Membership cancelation

Location: California

I have my children enrolled in a jiu-jitsu academy where they have been attending for a few years and are looking to cancel.

When we initially signed on, we knew there were terms agreed upon but never received a copy of what we signed and cannot refer to such document. Once we made it known that we intended to cancel they sent over a word document in which their terms seem to be inconsistent and unreasonable. I have asked for the initial contract but have yet to receive it.

Not sure if it is pertinent but when we signed up they used to belong to a major franchise and then in the past years went off on their own.

We have not been able to attend classes even though we paid last month and have no intention of attending anymore but according to the instructor we still have to pay next month.The reason we intend to cancel is financial hardship.

See word for word document below.

Member Cancellation & Hold Form • Please select what you would like us to do below. Place my account on hold for 1 month Place my account on hold for 2 months Please cancel my membership • What membership(s) are you wanting this to efect? Little warriors (4-6) Kids (7-9) Teens (10-15) Adult (16 and up) • We value your feedback, can you please let us know what made you decide to change the status of your membership? • If there is a specific problem that we can solve for you, would you consider staying as a member? • Membership Cancellation Policy By signing below, I understand a minimum of forty-five (45) days written notice is required for cancellation of the membership agreement. Cancellation of the Membership Agreement shall be efective 46 days from today unless otherwise noted by [redacted.] Cancellation/Freeze shall not relieve the Member from his/her responsibility to pay any dues accruing before the efective date of cancellation/freeze and any fines assessed against the member for late payment(s). By terminating your membership(s), the member will forfeit any/all initiation fees or monthly fees paid and the member will be required to pay the then current initiation fee(s) at the time of rejoining. All outstanding dues, charges, and fines are immediately due and payable. All cancellation requests must be made via this Cancellation form. Termination by telephone,email, in-person, or SMS is not permitted. Please email us [redacted]@gmail.com if you have any questions. For members freezing their account(s). The maximum freeze duration is two (2) months/ At the end of the 2 months, the membership will automatically un-freeze and return back to the regular payment rate. I understand that there is a freeze fee of $20 per month and that I am forfeiting all classes missed while the membership is frozen. I also understand that if I cancel while my membership is on hold that I still must follow the 45-day cancellation policy as outlined in my member agreement. Lastly, any membership(s) on hold will not be subject to any changes in membership dues or additional initiation fees. Freezing the membership will lock you in at your current rate upon the membership un-freezing. Sign above • First Name: Last Name • Email Address: