"Can't access account due to 2SV codes not arriving + Support AI 'try again later' error loop – Need help!"

Roblox Support Help

Account Details:

  • Username: ramazanaga52pro
  • Email: gulluhalac28@gmail.com (verified, checked all folders including spam/junk/promotions)

Issue:

  • Can't log in because 2SV (email) codes are NOT arriving at all.
  • Tried resend code multiple times, no luck.
  • Support page: AI chatbot loops "try again later" error, no ticket creation possible.<grok:render card_id="433637" card_type="citation_card" type="render_inline_citation"><argument name="citation_id">12</argument></grok:render><grok:render card_id="03ce6c" card_type="citation_card" type="render_inline_citation"><argument name="citation_id">17</argument></grok:render>

Tried:

  • Different browsers/devices/networks
  • Cleared cache
  • Waited 48+ hours

No recovery codes saved. Need human support to disable 2SV temporarily.

Any workarounds to bypass AI and open ticket? Or contact staff? Thanks!

Posted Dec 4, 2025, 9:42 PM UTC

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