UK fintech professionals – looking to discuss pain points and potential solutions

Hey all,

I’m looking to chat with people currently working in fintech, specifically in personal finance and consumer lending (e.g. BNPL, credit cards, personal loans, budgeting apps, etc.).

I’m exploring a few ideas around the biggest pain points in this space. Things like acquisition, underwriting, fraud, collections, compliance, or customer engagement and would love to sense‑check them with people on the inside.

If you’re:

• Working at a bank, lender, or personal finance app in the UK (product, risk, ops, engineering, data, or compliance), and
• Open to a 15–20 minute chat or async Q&A in DMs

I’d really appreciate hearing about:

• The most annoying parts of your day‑to‑day
• Processes/tools that feel broken or manual
• Problems you wish someone would just “fix” for your team

Also open to any ideas in the comments.