r/GuildWars•
y_Sensei

3 crashes of the same type during today's Zaishen vanquish (Melandru's Hope)

Technical issue/question

All these crashes produced an error log like the following, so the problem appears to be sound-related:

*--> Crash <--*
Assertion: bufferCount == 1 || bytesWritten - size1 == size2
P:\Code\Engine\Sound\OpenAL\OpenALDev.cpp(557)
App: Gw.exe
BaseAddr: 00310000
ProgramId: 1
Build: 37952
When: 12/4/2025 20:47:06
Flags: 0
DumpFile: Crash.dmp

*--> System <--*
Name: xxx (changed for privacy reasons)
IpAddr: xxx.xxx.xxx.xxx (changed for privacy reasons)
Processors: 32 [AuthenticAMD:15:1:0]
OSVersion: 10.0 (64 bit)

*--> Thread 0xfffffffe <--*
eax=00000000 ebx=1dd61228 ecx=00000000 edx=00000000 esi=1396f788 edi=0094e1b0
eip=0039727b esp=1396f778 ebp=1396f798
cs=0206 ss=0023 ds=002b es=002b fs=002b gs=0053 efl=0000002b

ebx-32 1DD61208  00000000 00000000 00000000 80000000 
ebx-16 1DD61218  00000000 251fb3b1 7f14ef6f 8c0013dd 
ebx +0 1DD61228  1d697c00 000ac440 00001103 0000ac44 
ebx+16 1DD61238  01ef4380 14faf020 00000000 251f0000 
ebx+32 1DD61248  7f11ef62 800014dd 1d697460 000ac440 
ebx+48 1DD61258  00001103 0000ac44 00d79dc0 2089d020 
esi-32 1396F768  0094e1b0 0094e0c0 0000022d 1396f788 
esi-16 1396F778  0094e1b0 0000022d 0094e0c0 0094e0c0 
esi +0 1396F788  0039727b 1396f778 1396f798 91db3cbd 
esi+16 1396F798  1396f824 006a4dc6 0000022d 2294ab28 
esi+32 1396F7A8  1d697c00 0000c0f0 7033eaba 00000000 
esi+48 1396F7B8  00000000 00000000 1618bcb0 173d8fe8 
esi-32 0094E190  65747962 69725773 6e657474 203d3c20 
esi-16 0094E1A0  657a6973 202b2031 657a6973 00000032 
esi +0 0094E1B0  66667562 6f437265 20746e75 31203d3d 
esi+16 0094E1C0  207c7c20 65747962 69725773 6e657474 
esi+32 0094E1D0  73202d20 31657a69 203d3d20 657a6973 
esi+48 0094E1E0  00000032 00000000 66667562 5b737265 

*--> Code <--*
0039725B  cccccccc cc558bec 83ec20a1 8012ab00 .....U.... .....
0039726B  33c58945 fc8955ec 894de0e8 00000000 3..E..U..M......
0039727B  8f45f054 8f45f455 8f45f88b 45088945 .E.T.E.U.E..E..E
0039728B  e4837dec 0074088b 4dec894d e8eb07c7 ..}..t..M..M....
0039729B  45e8d4c6 80008d55 f0528b45 e4508b4d E......U.R.E.P.M
003972AB  e8518b55 e052e88a 00000083 c4108b4d .Q.U.R.........M

*--> Trace <--*
Pc:0039727b Fr:1396f798 Rt:006a4dc6 Arg:0000022d 2294ab28 1d697c00 0000c0f0 
Pc:006a4dc6 Fr:1396f824 Rt:006a5118 Arg:15050f00 0000a560 14faf020 00001b90 
Pc:006a5118 Fr:1396f844 Rt:00697857 Arg:1d697c00 15050f00 0000a560 14faf020 
Pc:00697857 Fr:1396f890 Rt:00697641 Arg:2294ab28 006979b0 75843340 000000a6 
Pc:00697641 Fr:1396f8f4 Rt:00696cb0 Arg:07258b10 00390770 00390792 07258b10 
Pc:00696cb0 Fr:1396f918 Rt:004b9f11 Arg:07258b10 91db3275 004b9eb9 004b9eb9 
Pc:004b9f11 Fr:1396f950 Rt:7583fcc9 Arg:09ffc978 7583fcb0 1396f9bc 776682ae 
Pc:7583fcc9 Fr:1396f960 Rt:776682ae Arg:09ffc978 98d7160e 00000000 00000000 
Pc:776682ae Fr:1396f9bc Rt:7766827e Arg:ffffffff 776893d5 00000000 00000000 
Pc:7766827e Fr:1396f9cc Rt:00000000 Arg:004b9eb9 09ffc978 00000000 00000000 

*--> Stack <--*
1396F778  0094e1b0 0000022d 0094e0c0 0094e0c0 ....-...........
1396F788  0039727b 1396f778 1396f798 91db3cbd {r9.x........<..
1396F798  1396f824 006a4dc6 0000022d 2294ab28 $....Mj.-...(.."
1396F7A8  1d697c00 0000c0f0 7033eaba 00000000 .|i.......3p....
1396F7B8  00000000 00000000 1618bcb0 173d8fe8 ..............=.
1396F7C8  14faf020 00000002 00000000 703280db  .............2p
1396F7D8  1dd61228 15050f00 09fc5220 09fc5220 (....... R.. R..
1396F7E8  00001025 00000000 28131670 1396f940 %.......p..(@...
1396F7F8  70409cd0 00000000 1396f858 006a40e3 ..@p....X....@j.
1396F808  2294ab28 006a413b 00002259 5b412644 (..";Aj.Y"..D&A[
1396F818  0069bd4f 14fb0860 91db3301 1396f844 O.i.`....3..D...
1396F828  006a5118 15050f00 0000a560 14faf020 .Qj.....`... ...
1396F838  00001b90 0000bda0 0000bda0 1396f890 ................
1396F848  00697857 1d697c00 15050f00 0000a560 Wxi..|i.....`...
1396F858  14faf020 00001b90 0000bda0 2294ab28  ...........(.."
1396F868  1396f8b4 ffffffff 15050f00 0000a560 ............`...
1396F878  14faf020 00001b90 00002259 00001840  .......Y"..@...
1396F888  0000a560 00001840 1396f8f4 00697641 `...@.......Avi.
1396F898  2294ab28 006979b0 75843340 000000a6 (..".yi.@3.u....
1396F8A8  09ffc978 ffe6aba0 00948dd8 00de3ae4 x............:..
1396F8B8  2294ab28 00000000 00000000 00000000 (.."............
1396F8C8  00000000 762c0d30 8245ce73 fffffffe ....0.,vs.E.....
1396F8D8  1396f8ec 76292792 00000230 00000000 .....')v0.......
1396F8E8  00000000 1396f918 91db33d1 1396f918 .........3......
1396F8F8  00696cb0 07258b10 00390770 00390792 .li...%.p.9...9.
1396F908  07258b10 09ffc978 00390770 09ffc978 ..%.x...p.9.x...
1396F918  1396f950 004b9f11 07258b10 91db3275 P.....K...%.u2..
1396F928  004b9eb9 004b9eb9 09ffc978 00000000 ..K...K.x.......
1396F938  1396f924 00000000 1396f9ac 004ae8b0 $.............J.
1396F948  82e7873d 00000000 1396f960 7583fcc9 =.......`......u
1396F958  09ffc978 7583fcb0 1396f9bc 776682ae x......u......fw
1396F968  09ffc978 98d7160e 00000000 00000000 x...............
1396F978  09ffc978 00000000 00000000 00000000 x...............
1396F988  00000000 00000000 00000000 00000000 ................
1396F998  00000000 00000000 00000000 1396f96c ............l...
1396F9A8  00000000 1396f9c4 7767b570 fc31259a ........p.gw.%1.
1396F9B8  00000000 1396f9cc 7766827e ffffffff ........~.fw....
1396F9C8  776893d5 00000000 00000000 004b9eb9 ..hw..........K.
1396F9D8  09ffc978 00000000 00000000 00000000 x...............
1396F9E8  00000000 00000000 00000000 00000000 ................
1396F9F8  00000000 00000000 00000000 00000000 ................
1396FA08  00000000 00000000 00000000 00000000 ................
1396FA18  00000000 00000000 00000000 00000000 ................
1396FA28  00000000 00000000 00000000 00000000 ................
1396FA38  00000000 00000000 00000000 00000000 ................
1396FA48  00000000 00000000 00000000 00000000 ................
1396FA58  00000000 00000000 00000000 00000000 ................
1396FA68  00000000 00000000 00000000 00000000 ................
1396FA78  00000000 00000000 00000000 00000000 ................
1396FA88  00000000 00000000 00000000 00000000 ................
1396FA98  00000000 00000000 00000000 00000000 ................
1396FAA8  00000000 00000000 00000000 00000000 ................
1396FAB8  00000000 00000000 00000000 00000000 ................
1396FAC8  00000000 00000000 00000000 00000000 ................
1396FAD8  00000000 00000000 00000000 00000000 ................
1396FAE8  00000000 00000000 00000000 00000000 ................
1396FAF8  00000000 00000000 00000000 00000000 ................
1396FB08  00000000 00000000 00000000 00000000 ................
1396FB18  00000000 00000000 00000000 00000000 ................
1396FB28  00000000 00000000 00000000 00000000 ................
1396FB38  00000000 00000000 00000000 00000000 ................
1396FB48  00000000 00000000 00000000 00000000 ................
1396FB58  00000000 00000000 00000000 00000000 ................
1396FB68  00000000 00000000 00000000 00000000 ................

*--> Error Logs <--*
(0) Failed to initialize Steam - GW probably not launched from Steam
(0) OpenAL: enabling debug logging
(1) BeginRequest host webgate.ncplatform.net target /session/create.xml
(1) BeginRequest host webgate.ncplatform.net target /users/login.xml
(1) BeginRequest host webgate.ncplatform.net target /my_account/game_accounts.xml
(1) BeginRequest host webgate.ncplatform.net target /my_account/token.xml
(2) Failed to store credentials, resetting save password flag
(1) Gc::GcTransShopPromotionBits::OnPostEvent error = 181
(2) Client pathing data out of sync with server.  You may observe your character 'warping' during movement.
(2) Texture '' file not found
(2) Sequence queue congestion

*--> DirectX Device Info <--*
VendorId    = 0x10de
DeviceId    = 0x2208
Version     = 32.0.0015.7700
Description = NVIDIA GeForce RTX 3080 Ti
Compat      = 0x01000001
VidMem      = 3583 MB

When this kind of crash happened, the game displayed the usual crash dialog for a fraction of a second only, then continued to run without displaying the dialog. This behavior also made it impossible to send a crash report to A-Net via that dialog, hence this thread.
When the game continued to run, an invisible area of the size of the dialog window was still in place, so whenever I clicked into that area on the screen, the game window minimized and I found myself back on the desktop. Very annoying, since it made actions like opening chests impossible.
It didn't make much sense to continue playing in this scenario anyway, because the game's audio output became "wobbly" for lack of a better word - the volume changed a lot, and the so-called Environmental Effects (which are enabled) were suddenly all over the place.

Interestingly, this is the first time since the update dropped that I've encountered this kind of problem, and I've played at least 10 hrs since.

Posted Dec 4, 2025, 9:46 PM UTC

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