My Kindle Gen 5 can’t sign in.

Tech Support 🛠

When I enter my username and password, Amazon sends a code to my email. Since I don’t have 2FA enabled, I enter the code instead of my password. At this step, the Kindle says it couldn’t connect. I also tried entering my password with the code right before it, and the same thing happens. The Kindle version is the latest one (4.1.4). The date is wrong, but since it’s not registered, I couldn’t find a way to change it. HELP.

https://preview.redd.it/9oobakptke5g1.jpg?width=3468&format=pjpg&auto=webp&s=ac2a6cbea94e9a20aadc331f62f96cc160496bbd

Posted Dec 5, 2025, 3:22 PM UTC

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