Stopped Receiving MyQ Alerts From Wall Button/Remote

On the MyQ app, I’m no longer receiving notifications when my garage door opens or closes using the wireless remote or the hard-wired wall button. However, I do still receive notifications when operating the door directly from the app.

I contacted support, but they were unable to diagnose the issue and escalated the case. It’s been five days, and I haven’t received a follow-up.

Is anyone else experiencing this issue or found a solution?