r/SaratogaSprings•
Toby65

No Walmart in home delivery for next few weeks 😏

So apparently they got in an accident with the van again. I asked Jen about it today and she basically said it could take 2-3 weeks. I asked about the plan in the meantime and was told that they didn’t have any plan. It kinda feels like that’s something you should have a contingency plan for especially since it happened last year as well.

If you are an in-home customer you know that we pay a membership fee for in-home service and a lot of us do it so that we don’t have to tip individual spark/door dash drivers a percentage for an order every single week.

For those who don’t know what in-home service is, basically a refrigerated Walmart VAN delivers the items to your home and if you need to, they will actually put the items away for you, which is really good for some seniors that have problems with mobility issues or people who struggle with autoimmune conditions, especially this time of year. The Walmart employees are paid their standard wages plus an additional $ an hour.

Now that the van is down, We're left with no choice, but to have to go to the store do the shopping yourself or pickup, (today's pick up wait was over 30 minutes (past scheduled times)).or tip individual drivers for less services (they won't put food away for ppl who need it) despite the fact that we’ve already already paid the membership fee.

So if you’re not happy about this please make sure you call the delivery department and let them know (518-603-0723) because personally I think it’s messed up that they don’t have a contingency plan in place.

Posted Dec 6, 2025, 6:30 PM UTC

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