Worst night dashing!

So I need someone to console me tonight 🤣 I just got home from the WORST DASH EVER! To start, my son's gf begged to ride along...I love her so no biggie other than with my brain squirls I know I shouldn't have a passenger, but I let her come. So I sign in to dash and instantly I get a stacked order total earnings of $25.36 for 7.4 miles. Excellent, right? Sonic...super easy order. First stop: just one peppermint bark milkshake...get to the door and the cup freaking caves in. I only loose 1/4 of drink, but makes a mess. I cleaned up as much as possible and the customer has one of those messages "absolutely don't knock, call, or text" so I literally run to my car, take off while calling support. I headed back to sonic and when I finally get to a live person, they cancelled both my deliveries! I begged them to let me do something about the milkshake and they said to absolutely under no circumstances go back to the customer's house or do anything but to keep dashing. That if the customer notices or has a problem, they will call suppor themselves t. LIKE WTF! I pride myself on the customer service I provide and my ratings are proof of that. Over 1,000 lifetime deliveries and only 1 violation (which is bs) and 92% of deliveries are 5 star. I'm not bragging, just making a point that my customers are important to me. I have NEVER delt with anything like this. Oh, and when I asked about the food from the other delivery they told me to enjoy it or discard it. I hope someone else has had a similar experience to share so I don't feel like I'm going complete bat crap crazy.

After all that, nothing but rude customers and horrific app problems. Even had to completely uninstall app and redownload. What do I do if they leave a bad review? How can I live with this?! Help please!!