Would you use an AI tool that auto-responds to your Google reviews?

I'm working on a tool that connects to your Google Business Profile and uses AI to automatically respond to customer reviews (with your approval) and provides insights on customer sentiment.

The MVP would include:

  • Auto-draft personalised responses to reviews based on your brand voice.
  • Approval flow or full automation mode
  • Alert system for negative reviews.
  • Dashboard showing review sentiment & common themes.
  • Weekly summary email with suggested business improvements

Quick questions:

  1. Would this be useful for you?
  2. What's your biggest pain point with managing GMB reviews right now?
  3. What features would make this a must-have vs nice-to-have

Just trying to understand if this solves a real problem before building it out. Appreciate any feedback !!

Posted Dec 7, 2025, 5:03 AM UTC

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