Ole miss transcript issue

https://preview.redd.it/1kbrca5mps5g1.png?width=1280&format=png&auto=webp&s=76b7fb04fe31c017110a2e4170eed7f9a440b38e

I submitted all my transcripts through my counselor common app and also mailed them my transcripts but it still shows missing while my status has changed to "Awaiting Decision" But the checklist still shows missing. How do i fix this? I tried emailing intl office but they didnt replied.