Virgin Australia lies about cancellations

What can we even do when Virgin Australia lies about cancelled flights due to ‘adverse weather’ when the weather is perfectly fine, other airlines are flying and they’re telling me this at 2am, 16 hours before my flight.

Apparently only virgin knows the exact weather 16 hours in the future and that one cloud only impacts their planes. They think we’re all idiots who can’t tell they’re bs-ing but at the same time what can we even do about it?

Email the abyss that’s the ACA? Or refer virgin to their own contract terms that apparently don’t apply when it comes to Virgin owing us money.

Before you could email their executive team directly and clog up their inbox enough for their ea to give a non bs response but now that luxury isn’t available to us peasants as they’ve hidden away their emails.

Absolute horse shit industry