PPG and PUK - what a mess

I put in for a new prescription with PUK on November 30th. This was approved by my prescriber on December 3rd because my prescriber hadn't seen the request. My meds run out on December 12th.

I have not had any notification about this prescription and I now only have 3 doses left. I have left notes for my prescriber who apparently can't get through to PPG. In desperation I found an alternative number for PPG last night and called them. They said that my medication was being sent yesterday and will arrive today, though to the wrong address (my parents' - they're on holiday, so I'd requested it be delivered to my house). They said they'd change the address for me and the medication would still come tomorrow.

I told them I had no DPD notifications or even PUK notifications and they said not to worry. I asked why I hadn't been told the medication had been dispatched and they said to speak to PUK. I said I had spoken to PUK who said I needed to speak with PPG. He then told me that there was some issue with barcodes but my medication was on its way and if get a notification this morning.

Surprise surprise - I'm up this morning and I've had no notification. I'm supposed to be in work but once again I'm on hold and have been for 25 minutes so far. I don't think my meds are coming. I'm out tomorrow and won't be here to receive them if they arrive then.

This is all a ridiculous mess - Elvanse has been incredible for me and now I'm having to ration it because I don't know when my meds will arrive. I requested a good two weeks in advance; it shouldn't be like this. I'm so angry.