Problems after sugar waxing (sugaring) - I need advice!

Girls, I urgently need help. I started doing sugaring in a trusted salon with a girl who does it really well, but the problem is that after the third or fourth session everything started getting worse. My hairs are growing inward and I keep getting more and more black ‘spots’. I apologize in advance for the gross details, but when I try to squeeze them out, a tiny dead root comes out and then no hair grows there anymore. The problem is that now it’s becoming harder to get them out, and more and more keep appearing. I get sugaring done on my entire intimate area, full legs, armpits, and last time I also did my lower back. The issue is that I can’t do laser hair removal because my hair is light and has a weak, light root — the laser wouldn’t work well on that.

I exfoliate and moisturize my skin; sometimes I use the Lush sand soap, an exfoliating glove, and Eucerin oil body wash. I moisturize with the Eucerin Urea 5% lotion.

So, ChatGPT told me to try something like The Ordinary Glycolic Acid toner, but I don’t know what your experiences are?

Do you have any suggestions or advice? Should I try a different hair removal method? Thank you in advance 🫶🏻🫶🏻