Sodium oxybate for IH?

Is anyone on here on Lumryze? I have been having troubles getting it bc it has to be dispensed by a special pharmacy and I keep getting the run around and being told that I need my dr to get me enrolled in the special pharmacy and then I can get the medication but she has not responded to me. But reading the FAQs on lumryze I have no idea how it work, but anyways this whole process has been hell.