📢 Pomegranate Patient Update: ProRx Recall

We wanted to address the recent discussion around the ProRx recall and provide clarity for our Pomegranate community.

A few weeks ago, we shared a statement about this situation, but we want to reiterate it here so everyone has the most up-to-date information:

✔ None of the vials dispensed by Pomegranate were included in the recalled lots.
Our partnership with ProRx beganafter the dates listed in the recall notice, and only lasted around 1 month.

✔ As soon as we became aware of the Form 483 issued to ProRx, we proactively stopped sending prescriptions to them.
This was done out of an abundance of caution to protect our patients and maintain our safety standards.

We know recall news can be unsettling, and transparency matters. So to be absolutely clear:

➡️ If any Pomegranate patient discovers that they were affected by the lots that were recalled, we will issue a 100% refund.
No hoops to jump through, no back-and-forth — just reach out to support@joinpomegranate.com.

Your safety and trust are the foundation of what we do. We’ll continue monitoring all pharmacy partners closely and will always keep you informed.

If anyone has questions or concerns, please drop them in the comments or message our support team — we’re here to help. ❤️