Green Ribbon Received but Mohela Has Not Been Notified By Department of Ed
Has everyone else experienced this? I have just completed the PSLF program in October. On the FSA website I have the Green Ribbon that says I have satisfied the terms of my loan. However, my loan servicer (Mohela) still showed that I had payments due. Magically in January of this year all my TPSLF payments disappeared off Mohela’s website but that’s another discussion for another day.
I called FSA and let them know. They advised me to call Mohela and request a forbearance because there was probably a delay due to the government shutdown with the Department of Ed. It has now been two months and I’ve heard nothing. I set up a three month forbearance with Mohela I will presumably have to extend.
The Department of Ed is being slowly dismantled. I’m so worried my PSLF won’t be processed or will die on the vine!
Posted Dec 10, 2025, 3:03 AM UTC